Information Regarding Federal COVID-19 Economic Impact Payments (EIP)
Sent By Prepaid Debit Card
It has come to ONAC's attention that Economic Impact Payments were sent by direct deposit, check, and also by prepaid debit card. Here is information we are aware of regarding the prepaid debit card. This information is available on the IRS website at https://www.irs.gov/coronavirus/economic-impact-payment-information-center. Given that the IRS is not accepting calls regarding the EIPs, ONAC is unable to provide additional information about the prepaid debit cards beyond what is included below (including a customer service number to request a new card).
Q45. Will IRS be sending prepaid debit cards? (added May 20, 2020)
"A45. Some payments may be sent on a prepaid debit card known as The Economic Impact Payment Card The Economic Impact Payment Card is sponsored by the Treasury Department’s Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A.
If you receive an Economic Impact Payment Card, it will arrive in a plain envelope from “Money Network Cardholder Services.” The Visa name will appear on the front of the Card; the back of the Card has the name of the issuing bank, MetaBank®, N.A. Information included with the Card will explain that the card is your Economic Impact Payment Card. Please go to EIPcard.com for more information."
What if someone accidentally threw away their EIP card or the card is otherwise lost or stolen?
If you accidentally threw away your card, as it arrived in a plain envelope, or your card is otherwise lost or stolen, log on to EIPCard.com and lock your account. Then call customer service at 1-800-240-8100 to request a new card. There is a $7.50 fee for reissues after the first card, and you'll pay an extra $17.00 for a priority shipping fee. Additional fees for other services associated with the card will apply. To learn more about those fees, go to https://www.eipcard.com/fee-schedule/.